Multi-Line SIP ?

Manage your business calls more effectively with MLS

What Is Multi-Line SIP?

Multi- Line SIP is a single trunk which can support a specified number of dedicated phone calls. we provide a messaging system that allow you to broadcast SMS to keep in touch with your customers fast, right to their phones.

TM One MLS is a revolutionary new way for businesses to stay connected with customers. TM One MLS uses a single trunk and works by receiving and delivering multiple phone calls over the digital network using fibre connectivity, which is connected through the Internet Protocol Private Branch Exchange (IP PBX ) device that you already have in place.

Furthermore, TM One MLS can be located anywhere depending on the location of your IP PBX whether on-premise (your office) or on the cloud (TM One Data Centre) that resides in Malaysia. You can also migrate your PRI to TM One MLS and connect to your IP PBX system that is located in the TM Data Centres.

Why Should You Migrate
Your ISDN PRI to TM One MLS

Cost

MLS

Flexible cost to scale the system and features

VS

ISDN PRI

Expensive to implement and upgrade and requires costly monthly phone service

Setup

MLS

Less hardware maintenance cost.
* Require certified IPPBX system

VS

ISDN PRI

High maintenance cost and expensive when adding additional PRI line gateway hardware

Infrastructure

MLS

Next generation fibre connectivity

VS

ISDN PRI

Traditional copper

Upscaling

MLS

Various packages :
4 channels – S 12 channels
(1 channel 128kbps)

VS

ISDN PRI

1 package:
30 channels
(1 channel 64kbps)

Technology

MLS

Uses latest SIP protocol

VS

ISDN PRI

Uses old tune-division multiplexing (TDM) protocol

Features

MLS

Nationwide redundancy network backup

VS

ISDN PRI

On-premise network backup

Challenges of Using a PRI

  • PRI is a single physical connection
  • PRI is unable to support redundancy and has to incur additional cost to support these features
  • Obsolete Integrated Services Digital Network (ISDN) PRI technology and high customer maintenance cost

MLS Benefits

Maintain Your Lead With A Multi-line SIP

MLS Features

You should utilize the TM One MLS technology if your company receives a lot of calls, particularly at busy times. With this improvement to the PRI service, you may effectively and economically manage many voice calls.

  • Powerful voice services capable to handle multiple voice calls

  • Dedicated voice only service

  • Practical SLG with or without backup to suit business criticality and each channel equals 128kbps

  • Accessibility via a single SIP

  • Serves via private dynamic IP or fixed/static IP

  • Leverage the fibre infrastructure that is connected to the customers IP PBBX

How It Works?

Learn about the set-up in greater detail

  1. Broadband Termination unit ONU & VDSL
  2. Management
  3. IPPABX
  4. Telephone wall socket
  5. Power

With the support Of the Session Initiation Protocol (SIP),
the TM One Mufti-Line SIP (MLS) is a comprehensive voice service solution.

Not sure how it works?

We will assist you to identify the best option.