Cloud PBX

Smarter Ways To Connect You Worldwide



Cloud PBX provides a robust & adaptable business phone solution packed with enterprise-grade features. Private telephone networks, or PBXs, are used only within businesses and organizations. PBX is an acronym for Private Branch Exchange. You can use various communication channels, such as VoIP, to communicate with individuals both inside and outside of the company with the help of a PBX. As a piece of gear that remains in the organization’s premises, a standard PBX is referred to as being “on-premise.“

The same functions and services that an on-premise PBX offers are also provided by a cloud system, which is installed slightly differently. Because it is cloud-based, installation and maintenance are minimized because no hardware equipment is required in the workplace. In between giving you a superb connection and other advantages, which we’ll cover later in this tutorial, your supplier, or “host,” also totally off-site maintains the technology for you. Your entire business phone system can be hosted online. That means you can take your phone system wherever you want. All you need is an internet connection, and you are contactable anywhere in the world.

Cloud PBX moves your business into a modern environment-enhancing business productivity & cost saving


Design every interaction to be as productive as possible with secure unified communications that include great calling and chat solutions—all in the cloud.

Connect Anywhere

Utilize a cloud-based phone and chat system to facilitate work however it is needed. Support numerous devices on a single number and enable simple transitions between desk and mobile phones.

Gain All-In-One Functionality

Add a full spectrum of advanced UC options, including Al capabilities, for your team in every location and every role.

Collaborate More Easily

Powerful features like one-touch dialing and directory integration make every call a snap. Chat easily across touchpoints, devices, and modalities.

Features of Cloud PBX

A cloud-based phone system BENEFITS & CONSIDERATIONS for your business

  • RM 0 Install Costs

    RM 0 is how much a cloud phone system costs to install. We can’t say the same for a standard PBX.

  • RM 0 Maintenance Fees

    No need to call out a Technician for maintenance. If you’re PBX is managed in-house, your IT people can focus on other projects.

  • NO Physical space

    No more PBX cabinets taking up space.

  • Redundancy

    Multiple servers can be employed for cloud phones. No more relying on a single piece of equiment.

  • Presence

    Easily set up and manage virtual offices across town, interstate or worldwide.

  • Faster Install

    Much faster than a standard PBX, as no physical PBX equipment is needed.

  • Flexibility

    Add new users with call control instantly. Use your existing phone hardware.

  • Energy Saver

    Overall, cloud PBXs use less equipment = less energy and a lower power bill.

  • Reduced Carbon Footprint

    Using less energy is good for the environment.


Work From Anywhere

Equip your employees with a cloud based business phone solution that enables them to work with a vitual landline phone number anywhere in the world.

Call Center Solution

Imagine having all the capabilities of an enterprise-level call center, without the expensive hardware cost. A scalable, flexible and robust solution that is critical solution that is critical in a fast paced environment.

Interactive Call Routing

Design your own automated phone attendant, Impress customers with professional greeting message and call routing. Customizable to suit your business needs.

Assign different call flows for office hours. after hours and public holidays.

WhatsApp Business

Our virtual landline numbers can also be used to register a WhatsApp Business Account for your business. Customers can contact your via WhatsApp by adding your landline. Refer to WhatsApp FAQ for more info.

*subjected to WhatsApp Business policy.

How Does Cloud PBX Work?

Cloud PBX connects all users via the app. When you have new users, simply create new users via portal and download app into user’s device. No desk phone required, but if you still prefer to use a physical desk phone, we support that too.

Each user will be assigned with an internal extension and/or virtual landline number.

  • Mobile App: iOS and Android
  • Desktop App: Windows and Mac
  • Make & receive calls anywhere in the world, all you need is an internet
  • Connection. No more expensive call charges.
  • Choose to display landline or private as CallerID
  • Perform call forwarding & transfer
  • Configure voicemail & missed call notification

Staying connected to your customer is an everincreasing
competitive business environment is integral to business success.


your office to your preferred business device

Why Should You Invest In A
Cloud-Based Phone System?



In addition to internet services,you only have to pay for the cloud system setup costs and the monthly payments.Local and international calls cost less because both course through the internet. You don’t have to pay for hardware maintenance like you would for a traditional phone system.


A cloud-based phone system is not tied down to a Single location so you can communicate with customers and employees anytime and anywhere you have internet access.


To improve security for you and your business. a cloud-based phone system pays close attention to risks. The cloud features various security measures like data encryption, network security and voice and video security.


The cloud lets you grow your phone system based on the size of your business. You can add phone lines without worrying about an on-site equipment that you would fuss over, If you stick to traditional phone lines, scalability is never an issue!


Impress customers with your professional Interactive Voice Response (IVR) when they call your company. You can also setup automated SMS replies for missed calls.


Enterprise level features such as call forwarding, call transfers, call recordings, customizable call routing and interactive voice response (IVR).


To get started, choose from one of our OCEAN plans
below based on your business’ needs and requirements.


  • 2 Users
  • 1 x Direct Dial-In Numbers
  • iOS / Android App
  • Unlimited Inbound Calls
  • Windows and Mac softphone
  • Free 100 mins Outbound calls



  • 5 Users
  • 1 x Direct Dial-In Numbers
  • iOS / Android App
  • Unlimited Inbound Calls
  • Windows and Mac softphone
  • Virtual Receptionist
  • 1 x Ring Group
  • Free 200 mins Outbound calls


  • 10 Users
  • 2 x Direct Dial-In Numbers
  • iOS / Android App
  • Unlimited Inbound Calls
  • Windows and Mac softphone
  • Virtual Receptionist
  • 3 x Ring Group
  • Free 300 mins Outbound calls


  • 20 Users
  • 2 x Direct Dial-In Numbers
  • iOS / Android App
  • Unlimited Inbound Calls
  • Windows and Mac softphone
  • Virtual Receptionist
  • 5 x Ring Group
  • Free 600 mins Outbound calls

Cloud PBX FAQs

What is a Cloud PBX service?

A Cloud PBX service is a virtual phone system or PBX that is accessed through the Internet, eliminating the need to host and manage an on-premise phone system.

How do the phones register to the Cloud PBX system?

The phones are configured to register to the Cloud PBX system via any public Internet connection

Is your Cloud PBX Service reliable?

With a Cloud PBX service, the system is managed in the cloud, uses a geo redundant infrastructure, and offers unparalleled reliability and resiliency of a multihomed carrier backbone network. Even if your local Internet goes down, your system will still receive calls from customers.

Does a Cloud PBX service require special phones?

Cloud PBX service requires a standard VoIP phone. Yealink and Polycom are the most common desktop VoIP phones.

What's the difference between on-premises and Cloud PBX?

A cloud PBX system is a virtual phone system hosted on a cloud. Cloud PBX systems don’t require equipment on-site except for VoIP phones. An on-premise PBX system is a closed-off network of phones within a business that has all equipment on-site.

Do the phones have to stay plugged into the same Internet connection?

No. That’s a big advantage of a Cloud PBX service. You can take the phone with you and plug into any public IP connection.

What are the advantages of Cloud PBX vs. owning and managing a PBX system?

There are several advantages to our Cloud PBX Service when compared to owning and managing an IP PBX system.

  • Flexibility – You can move a phone around the office or register it from home or any remote location utilizing any public IP connection.
  • System Maintenance – You don’t have to pay to maintain the system and purchase system upgrades. A Cloud PBX system is always upgraded with the latest software providing the most up to date feature functionality.
  • Installation and Design – The service includes customized installation and design at no additional cost. • Service Mobility – You not only can move desktop phones between locations but you can have PC softphones and mobile devices so your phone system travels with you.
  • Manageability – Easy to access portal to manage individual user accounts and an administrative portal for the system administrator to manage the entire Cloud PBX system.

Not sure how it works?

We will assist you to identify the best option.