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Privacy Policy

Our Commitment to Privacy

V-RANGER Software is committed to ensuring that your privacy is protected when personal information about you is provided to it. Throughout the remainder of this Privacy Policy, references to “we” or ”us” shall mean V-RANGER Software.

What Personal Information Do We Hold?

Your Data

  • We respect the privacy of our users and the privacy of users and their client data. All user information contained within the surveys you may use or build on the V-Ranger are governed by our Terms of Service. Although V-Ranger owns the data storage, databases and the V-Ranger portal, you retain all rights to your data.
  • Information which you voluntarily provide to us when using this website (including, without limitation, your company or individual details, company registration no, postal address, telephone number, e-mail address.
  • Information about your use of this website. We do not hold any credit card or E-wallet information.

For What Purposes Do We Hold Personal Information?

  • Collecting Personal Information is necessary for the performance of the services and functionalities offered on the website.
  • We use personal Information to provide you with requested information or services, and analyze and research improvements to the website, and our products and services. If you decline to provide the requested Personal Information, we may not be able to process your inquiry, provision access to certain functionality, or fulfill requests.

We shall not sell, rent, trade or share any personal information which we hold except that:

  • We may disclose information which is held by us where required to do so by law or in connection with legal proceedings;
  • Should we wish to use your personal information for a purpose not permitted under this Privacy Policy, we will contact you to seek your consent.

For How Long Do We Hold Personal Information?

  • We will not hold on to any personal information for any longer than is reasonably necessary for the purposes noted above.

Access to, Correction or Deletion of your Personal Data

  • You are more than welcome to request for access to, correct or update your Personal Data held with us. If you wish to do so, you may, at any time, log in into your account with us and view your Personal Data within our storage.

For Mobile App Users

  • If you are a user of our mobile application, whether as an employee of our direct client or as a customer using the app through our client’s services, please note that your use of the app falls under the data management policies of the organization that is our client. We recommend that you review the relevant privacy policy of your employer or the company providing you with access to our app, in conjunction with this document. Our role with respect to your data is to process it as instructed by our client, whether your employer or the service provider you engage with. We are committed to ensuring that your privacy rights are upheld and safeguarded in accordance with both our policy and the policy of the organization through which you access our services.

Cookies

  • Cookies is a small data file containing information which is sent from a web server to your device when you visit the server. The use of cookies and similar technologies is standard across all web servers to recognise your online activities and personalise your experience using our Website and/or App.
  • You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Changes to the Privacy Policy

  • In the event of any changes to this Privacy Policy, V-RANGER customers will receive an email or be notified by push message through the app according to the changes.

For any questions or notices, please contact us at:

ITG Telecommunications SDN BHD
Phone number: +603-2772 0925 212, Level 2, Block A, Kelana Business Centre, Lot 97,Jalan SS 7/2, SS7, 47301 Kelana Jaya, Selangor. Email address: sales@itgtel.com
Last update: 09 September 2024