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Expand your business through a seamless single connection

ITGTEL

What Is SIP Trunking?

Session Initiation Protocol (SIP) is an application layer protocol used to establish Voice over IP (VoIP) calls. It enables real-time audio and video sessions between two or more endpoints (phones), allowing for seamless call initiation, modification, and termination over an IP network. Whether it’s a one-on-one call or a multi-party conference, SIP ensures smooth and efficient communication.

ITGTEL

Effortless Connectivity with Reliable SIP Trunking

Enjoy crystal-clear calls, secure connections, and seamless scalability with our Reliable SIP Trunking solution. Stay connected with cost-effective, high-quality voice communication that grows with your business.

How SIP Trunking Benefits Your Business

SIP trunking enables businesses to run their phone systems over the internet, eliminating the need for physical lines and on-premise infrastructure. It ensures high-quality voice calls while offering a cost-effective, pay-as-you-go pricing model, so you only pay for the minutes you use—maximizing savings and efficiency.

Flexible

Location is not a restriction. Businesses can keep their current phone number if they relocate their offices.

Scalable

Provides scalability on demand. You just pay for what you use, and the greatest part is that you can enable additional capacity whenever and wherever it is required.

Cost Saving

SIP Trunking is an excellent technique to save money on local, long-distance, and international calls.

reliability

SIP trunking depends on internet connectivity, so a slow or unstable network may affect call quality. However, with a strong internet connection, it ensures clear and reliable communication.

Network Consolidation

SIP trunking combines voice and data into a single network, eliminating the need for separate services and optimizing communication efficiency.

Virtual Presence

SIP allows for the creation of a uniform virtual presence. It gives people and businesses the ability to select when and how they want to be available.

Integrated Business Continuity

Handle emergencies effectively – provides for speedy re-routing of calls to a different location.

HOW DOES SIP Trunking WORK?

SIP Trunking acts as a go-between for your company phone system and your Internet Telephony Service Provider (ITSP). See the diagram below to see how calls move from a business’s SIP phone (VoIP) to the outside world—it’s interesting!

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Efficiency Meets Excellence with
High-Performance Support!

Project Management Support

Fully Featured Customer Portal

24/7 Proactive Network Monitoring

Network Performance Reporting

Network Performance Reporting

24/7 Certified Technical Support Hotline

Network Performance Guarantee

Integrated Engineering Support

Dedicated Client Manager

Integrated Engineering Support

Dedicated Client Manager

Reduced Carbon Footprint

Innovative Communication, Exceptional Service – Every Step of the Way!

What is the Difference Between SIP and VoIP?

SIP and VoIP both refer to internet telephony and are technically different. They’re often seen as two different options you can choose from. In other words, the primary distinction between VoIP and SIP is their scope. VoIP is a family of technologies, not a single one. SIP falls within the VoIP category.

VoIP is a general phrase that refers to any phone call done over the internet rather than the traditional, physical telephone line. VoIP stands for Voice over Internet Protocol.

VOIP

  • Handles only voice and messages
  • All operations are handled by one system
  • Rely on an IP-enabled phone and IP software to connect
  • It Is not possible to integrate with apps such as Salesforce or Microsoft Office

VS

SIP is one of these protocols—a specialized protocol that allows VoIP. If VoIP refers to the type of phone call you’re making, SIP is the protocol utilized to make that call.

SIP Trunk

  • Handles all types of media
  • Uses several systems to handle various operations
  • Independent from other devices
  • Integrates with nearly any external program without any Issues

What is a Direct Inward Dialing Number (DID)?

Want a low-cost approach to allocate and maintain phone numbers for different persons in your company?

Direct Inward Dialing (DID) numbers are your best solution.

In brief, your DID number identifies a certain phone, and your SIP trunk connects that phone to the internet. When someone calls a DID, the SIP trunk connects the call to the internet, and the DID routes the call to the appropriate phone.

Because DID numbers are virtual, they can be issued or reassigned to any phone or device. They’re also adaptable, allowing organizations to create an unlimited number of DID numbers on a single SIP trunk with little constraints.

This is why, almost often, using a single provider for both your DID numbers and SIP trunking connection is simpler and more cost-effective. Otherwise, you may be charged extra for each DID number, which adds up as you purchase more phone lines. DID numbers in conjunction with SIP trunking are a low-cost solution that results in high-quality calls. 

SIP Trunks and DIDs work together to create a cost-effective and efficient calling solution

SIP TRUNKING PRICING

Select the plan that best fits your business needs and requirements from our options below, and enjoy seamless, high-quality communication.

SIP TRUNK

COSMOS

5 Voice Channels
30 Direct Dial Numbers
Call Rates- 0.09
Registration Fee-RM500(Waived)
Free Mins-500 Mins

SIP Trunking – Cosmos – 1 Month

RM150.00 / month

SKU: sip-trunking-cosmos-1-month Category:

Additional information

Add Users

No, 1, 2, 3, 4, 5, 6, 7, 8, 9

Recording

No recording, With Recording

SIP Trunking – Cosmos – 12 Month

RM1,800.00 / year

SKU: sip-trunking-cosmos-12-month Category:

Additional information

Add Users

No, 1, 2, 3, 4, 5, 6, 7, 8, 9

Recording

No recording, With Recording

SIP TRUNK

GALAXY

10 Voice Channels
60 Direct Dial Numbers
Call Rates- 0.09
Registration Fee-RM500(Waived)
Free Mins-500 Mins

SIP Trunking – Galaxy – 1 Month

RM240.00 / month

SKU: sip-trunking-galaxy-1-month Category:

Additional information

Add Users

No, 1, 2, 3, 4, 5, 6, 7, 8, 9

Recording

No recording, With Recording

SIP Trunking – Galaxy – 12 Month

RM2,880.00 / year

SKU: sip-trunking-galaxy-12-month Category:

Additional information

Add Users

No, 1, 2, 3, 4, 5, 6, 7, 8, 9

Recording

No recording, With Recording

SIP TRUNK

ASTRON

15 Voice Channels
90 Direct Dial Numbers
Call Rates- 0.09
Registration Fee-RM500(Waived)
Free Mins-600 Mins

SIP Trunking – Astron – 1 Month

RM360.00 / month

SKU: sip-trunking-astron-1-month Category:

Additional information

Add Users

No, 1, 2, 3, 4, 5, 6, 7, 8, 9

Recording

No recording, With Recording

SIP Trunking – Astron – 12 Month

RM4,320.00 / year

SKU: sip-trunking-astron-12-month Category:

Additional information

Add Users

No, 1, 2, 3, 4, 5, 6, 7, 8, 9

Recording

No recording, With Recording

SIP TRUNK

SPACE

18 Voice Channels
120 Direct Dial Numbers
Call Rates- 0.08
Registration Fee-RM500(Waived)
Free Mins-700 Mins

SIP Trunking – Space – 1 Month

RM420.00 / month

SKU: sip-trunking-space-1-month Category:

Additional information

Add Users

No, 1, 2, 3, 4, 5, 6, 7, 8, 9

Recording

No recording, With Recording

SIP Trunking – Space – 12 Month

RM5,040.00 / year

SKU: sip-trunking-space-12-month Category:

Additional information

Add Users

No, 1, 2, 3, 4, 5, 6, 7, 8, 9

Recording

No recording, With Recording

SIP TRUNK

UNIVERSE

40 Voice Channels
250 Direct Dial Numbers
Call Rates- 0.08
Registration Fee-RM500(Waived)
Free Mins-1000 Mins

SIP Trunking – Universe – 1 Month

RM600.00 / month

SKU: sip-trunking-universe-1-month Category:

Additional information

Add Users

No, 1, 2, 3, 4, 5, 6, 7, 8, 9

Recording

No recording, With Recording

SIP Trunking – Universe – 12 Month

RM7,200.00 / year

SKU: sip-trunking-universe-12-month Category:

Additional information

Add Users

No, 1, 2, 3, 4, 5, 6, 7, 8, 9

Recording

No recording, With Recording

Terms & Conditions apply.

SIP Trunking FAQs

Discover everything you need to know about Cloud PBX with our FAQs. From setup and features to pricing and technical support, we’ve got answers to help you make the most of our cloud-based communication system.

What is SIP Trunking?

SIP, which stands for Session Initiation Protocol, is simply a method of establishing and terminating connections for data and voice transfers over the internet. The term ‘trunking’ is a bit of a red herring, as a trunk used to refer to a bundle of phone lines shared by users. Modern trunking is a virtual link that uses an internet connection to connect your PBX to the normal phone network (the PSTN).

SIP is generally used to initiate, manage, change, and terminate real-time sessions (connections) involving video, phone, message, and other communications applications and services between two or more endpoints over I.P. (internet protocol) networks.

When you use SIP trunking, phone calls flow over the Internet in the same way that other forms of media do. Calls between employees in your firm are free, just as you do not pay for each individual email you send to a colleague.

It makes no difference if they work in different offices or if one of them works from home. Even long-distance calls are more cheaper because the call only travels a short distance across the PSTN.

It’s simple: any business! If you already have an IP PBX, you will (or should) be aware that SIP Trunks are a critical component. If you’re new to phone systems or upgrading from an analogue PBX, your options are an on-premise (commonly shortened to “on prem” in industry jargon) IP PBX or a fully cloud-hosted PBX system.

SIP configuration is fairly simple. Costs vary depending on where you purchase your SIP trunk. Contact us today and we’ll set everything up for you at a reasonable price.

Getting Started is Easy

Our team is here to assist you in identifying the best option tailored to your business needs. Let us guide you to seamless communication!

01. Schedule a Free Demo

01. Schedule a Free
Demo

02. We Customize to Your Needs

03. You Start Calling Smarter