VOIP Service, or Voice Over Internet Protocol, is a modern business phone system that allows companies to manage internal and external calls using the internet. Unlike traditional PBX systems that rely on bulky hardware, ITGTEL’s VOIP Service runs entirely online — reducing setup costs, eliminating maintenance, and giving your team the freedom to stay connected anywhere with an internet connection.
With ITGTEL’s VOIP Service, your business gets a smarter, more flexible communication system built for Malaysia’s fast-moving industries.
Watch this video to see how ITGTEL’s VOIP simplifies and enhances business communication. From seamless calling to instant chat, our cloud-based system empowers your team to stay connected anytime, anywhere.
Discover how ITGTEL’s VOIP system offers the right solution for your business—flexible, cost-effective, and feature-rich. From auto attendants to mobile access, our system empowers your team to communicate and collaborate efficiently, anytime, anywhere.
Polished IVR system to greet and direct callers, plus automatic SMS responses for missed calls to maintain communication.
Access advanced communication tools, including AI features, for every role and location.
Scale your system as needed. Pay only for what you use. No long-term commitments.
Cloud-based setup reduces upfront investments and operational costs while enhancing communication.
Manage tasks from smartphones with the ITGTEL mobile app. Calls, texts, video conferences, and chats all in one place.
Choose area codes and numbers that fit your business. Manage phone lines remotely and port existing numbers for free.
Eliminate installation costs, unlike traditional PBX systems.
Utilize multiple servers, avoiding reliance on a single piece of equipment.
Add new users instantly and use existing phone hardware.
No need for technician maintenance, allowing IT staff to focus on other projects.
Set up and manage virtual offices locally or globally with ease.
Cloud PBXs use less equipment, resulting in lower energy usage and power bills.
Eliminate PBX cabinets, freeing up space.
Quicker setup than standard PBX, as no physical equipment is needed.
Lower energy usage benefits the environment.
Add new users in seconds through the ITGTEL portal. Users can install the mobile or desktop app on their device—no desk phone required. Prefer physical IP phones? ITGTEL supports those too.
Mobile App: Available for iOS and Android.
Desktop App: Compatible with Windows and Mac.
Assign internal extensions and virtual landline numbers.
Make and receive calls worldwide using only an internet connection—no expensive call charges.
Display landline or private CallerID.
Use call forwarding, call transfers, voicemail, and missed-call notifications.
In today’s fast-moving business environment, consistent communication is crucial. With ITGTEL’s VOIP Service, your entire phone system is hosted online, giving your business a reliable, flexible, and future-ready communication solution.
To get started, choose from one of our plans below based on your business needs and requirements.
From: RM49.00 / month
| Add Users | No, 1, 2 |
|---|---|
| Recording | No recording, With Recording |
From: RM468.00 / year
| Add Users | No, 1, 2 |
|---|---|
| Recording | No recording, With Recording |
From: RM89.00 / month
| Add users | No, 1, 2, 3, 4 |
|---|---|
| Recording | No recording, With Recording |
From: RM1,068.00 / year
| Add Users | No, 1, 2, 3, 4 |
|---|---|
| Recording | No recording, With Recording |
From: RM149.00 / month
| Add Users | No, 1, 2, 3, 4, 5, 6, 7, 8, 9 |
|---|---|
| Recording | No recording, With Recording |
From: RM1,788.00 / year
| Add Users | No, 1, 2, 3, 4, 5, 6, 7, 8, 9 |
|---|---|
| Recording | No recording, With Recording |
From: RM359.00 / month
| Add Users | No, 1, 2, 3, 4, 5, 6, 7, 8, 9 |
|---|---|
| Recording | No recording, With Recording |
From: RM4,308.00 / year
| Add Users | No, 1, 2, 3, 4, 5, 6, 7, 8, 9 |
|---|---|
| Recording | No recording, With Recording |
Discover everything you need to know about VOIP with our FAQs. From setup and features to pricing and technical support, we’ve got answers to help you make the most of our cloud-based communication system.
A VOIP service is a virtual phone system or PBX that is accessed through the Internet, eliminating the need to host and manage an on-premise phone system.
The phones are configured to register to the VOIP system via any public Internet connection
With a VOIP service, the system is managed in the cloud, uses a geo redundant infrastructure, and offers unparalleled reliability and resiliency of a multihomed carrier backbone network. Even if your local Internet goes down, your system will still receive calls from customers.
VOIP service requires a standard VoIP phone (IP Phone). Yealink and Polycom are the most common desktop VoIP phones.
A VOIP system is a virtual phone system hosted on a cloud. VOIP systems don’t require equipment on-site except for VoIP phones. An on-premise PBX system is a closed-off network of phones within a business that has all equipment on-site.
No. That’s a big advantage of a VOIP service. You can take the phone with you and plug into any public IP connection.
There are several advantages to our VOIP Service when compared to owning and managing an IP PBX system.
Our team is here to assist you in identifying the best option tailored to your business needs. Let us guide you to seamless communication!
Excellence in Telecommunication Solutions
Since 2004, ITG has provided exceptional telecommunication solutions, backed by global expertise and innovation. As a trusted PENJANA Technology Service Provider, we deliver a comprehensive range of reliable products and services.
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