Cloud PBX (Private Branch Exchange) is a modern, cloud-based phone system that enables businesses to manage all internal and external communications through the internet. Unlike traditional on-premises PBX systems that require expensive hardware and maintenance, ITGTEL’s Cloud PBX operates entirely in the cloud—eliminating installation costs, reducing operational expenses, and providing your team with unprecedented flexibility to stay connected from anywhere with an internet connection.
With ITGTEL’s Cloud PBX, your business gets a powerful, scalable communication system built for Malaysia’s fast-moving industries. Whether you’re a startup, SME, or enterprise, our solution adapts to your needs without the burden of physical infrastructure.
Experience the power of Cloud PBX with ITGTEL. This video demonstrates how our Cloud PBX solution transforms business communication, providing seamless calling, unified messaging, and instant collaboration. From crystal-clear voice calls to integrated video conferencing, our cloud-native system empowers your team to work smarter, communicate faster, and connect seamlessly from anywhere in the world.
Discover how ITGTEL’s Cloud PBX system delivers the right solution for your business. Flexible, cost-effective, and feature-rich. From auto attendants to mobile access, our cloud system helps your team communicate smoothly anytime, anywhere.
Smart call routing that greets and directs callers, with automatic SMS updates for missed calls.
Access advanced call-handling tools, including AI-powered features, for every role and location.
Scale as needed and pay only for active usage. No long-term commitments.
Cloud setup reduces upfront costs and boosts communication efficiency.
Use the ITGTEL mobile app for calls, texts, video meetings, and internal chats in one place.
Pick area codes that fit your business and manage lines remotely. Port numbers for free.
Eliminate installation costs, unlike traditional PBX systems.
Utilize multiple servers, avoiding reliance on a single piece of equipment.
Add new users instantly and use existing phone hardware.
No need for technician maintenance, allowing IT staff to focus on other projects.
Set up and manage virtual offices locally or globally with ease.
Cloud PBXs use less equipment, resulting in lower energy usage and power bills.
Eliminate PBX cabinets, freeing up space.
Quicker setup than standard PBX, as no physical equipment is needed.
Lower energy usage benefits the environment.
Add new users in seconds through the ITGTEL portal. Teams can use the mobile or desktop app on any device without needing desk phones. Prefer physical IP phones? ITGTEL supports those too.
• Mobile App: Available for iOS and Android
• Desktop App: Works with Windows and Mac
• Assign internal extensions and virtual landline numbers
• Make and receive calls worldwide using any internet connection
• Display landline or private Caller ID
• Use call forwarding, transfers, voicemail, and missed-call alerts
In today’s fast-moving business world, reliable communication is essential. With ITGTEL’s Cloud PBX, your entire phone system runs online, giving your business a flexible, secure, and future-ready communication solution.
To get started, choose from one of our plans below based on your business needs and requirements.
From: RM49.00 / month
| Add Users | No, 1, 2 |
|---|---|
| Recording | No recording, With Recording |
From: RM468.00 / year
| Add Users | No, 1, 2 |
|---|---|
| Recording | No recording, With Recording |
From: RM89.00 / month
| Add users | No, 1, 2, 3, 4 |
|---|---|
| Recording | No recording, With Recording |
From: RM1,068.00 / year
| Add Users | No, 1, 2, 3, 4 |
|---|---|
| Recording | No recording, With Recording |
From: RM149.00 / month
| Add Users | No, 1, 2, 3, 4, 5, 6, 7, 8, 9 |
|---|---|
| Recording | No recording, With Recording |
From: RM1,788.00 / year
| Add Users | No, 1, 2, 3, 4, 5, 6, 7, 8, 9 |
|---|---|
| Recording | No recording, With Recording |
From: RM359.00 / month
| Add Users | No, 1, 2, 3, 4, 5, 6, 7, 8, 9 |
|---|---|
| Recording | No recording, With Recording |
From: RM4,308.00 / year
| Add Users | No, 1, 2, 3, 4, 5, 6, 7, 8, 9 |
|---|---|
| Recording | No recording, With Recording |
Discover everything you need to know about Cloud PBX with our FAQs. From setup and features to pricing and technical support, we’ve got answers to help you make the most of our cloud-based communication system.
A Cloud PBX service is a virtual phone system hosted online, eliminating the need for physical hardware or an on-premise phone setup.
The phones are configured to register to the Cloud PBX system through any public Internet connection.
With Cloud PBX, the system is hosted online, supported by geo-redundant infrastructure and a multihomed carrier backbone. Even if your local Internet is down, your system can still receive calls.
Cloud PBX supports standard IP phones. Yealink and Polycom are the most common desktop IP phone options.
A Cloud PBX system is fully hosted online and requires no on-site hardware except IP phones. An on-premise PBX runs locally within the business and requires physical equipment on-site.
No. With Cloud PBX, you can move the phone anywhere and connect it to any public IP connection.
There are several advantages to using Cloud PBX over maintaining an on-site PBX.
Our team is here to assist you in identifying the best option tailored to your business needs. Let us guide you to seamless communication!
Excellence in Telecommunication Solutions
Since 2004, ITG has provided exceptional telecommunication solutions, backed by global expertise and innovation. As a trusted PENJANA Technology Service Provider, we deliver a comprehensive range of reliable products and services.
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